Payment:
All prices are non-negotiable and are based on the style and size of your cake. Quotes are valid for 30 days from the day of issue. Payment for celebration cakes, cupcakes, brownies and other treats must be made to confirm your order. Wedding cakes require a £50 non refundable deposit to secure your date and final payment must be made 6 weeks before your wedding day.
Design:
All my cakes are unique therefore designs may vary. I am happy for you to send me pictures of other cakes that I can use for inspiration but I do not copy cakes. Please note that some pictures of cakes online have been edited therefore colours can look different, I will match colours as closely as possible. If your design requires fresh flowers, please collect on the day of consuming.
Allergies and dietary requirements:
All of my cakes are made in a kitchen where nuts, peanuts, wheat (gluten), eggs, soya, milk, fish and other allergens are used. I cannot guarantee that my cakes will be free from any allergens, all items may have been exposed to cross contamination. I do not cater for allergies or intolerances. A small amount of white chocolate is used in all tiered cakes.
Non-edible items:
Some cakes may contain non edible items such as dowels, cake boards, cocktail sticks, straws, flowers, flower tape etc. It is your responsibility to remove these items before serving your cake.
Transportation and Damage:
All celebration cakes and other treats must be collected from my address in Plymouth. Please transport your cake in the boot or footwell of your car and turn the air conditioning on. Pick the cake up from the bottom of the box, do not tilt the cake. Once the cake has left my premises I am not responsible for any damage caused.
Portion Guide:
My portion guide is an approximation; the number of servings may vary depending on how the cake is cut.
Best Before:
As my cakes have no added preservatives they will not have the extended shelf-life that some supermarket cakes may have. All cakes are baked so that they are fresh for your event. I recommend you eat your cake within 3 days, I cannot guarantee the quality of your cake after that time.
Wedding Cake Terms & Conditions
A £50 non refundable deposit is taken to secure your date, final payment is to be made at least 6 weeks prior to your wedding. Your date isn’t secured until a deposit has been paid.
Delivery is not always available but will be offered where possible. Delivery is available within a 1 hour radius of Plymouth. Delivery is only offered on 3 & 4 tier cakes or orders over £400. Delivery fees apply. Please notify your venue of the time the cake will be delivered.
Your cake must be kept refrigerated until it’s ready to be displayed. It must not be displayed in direct sunlight or near heaters. Once the cake has been delivered/collected I am unable to accept liability for any damage sustained thereafter.
I advise organising flowers for your cake with your wedding florist, I can recommend florists if they are not local. Flowers must be delivered to me the day before/morning of your wedding. I do not add flowers to cakes at venues or allow florists to add flowers to the cake. Please notify your florist of the size of your cake so they can provide sufficient flowers. Cakes with fresh flowers on must be collected/delivered on the day of your wedding.
I do not provide cake stands for wedding cakes.
CHLOE’S CAKES 